SHIPPING & RETURNS

18 U.S. warehouses. Free ground shipping on orders over $75. 30-day hassle-free returns with pre-paid labels.

Free Shipping
Orders $75+
Next-Day Available
Order by 10 AM PT
U.S. Warehouses
18 Locations
Return Window
30 Days

SHIPPING OPTIONS

METHODTRANSIT TIMECOSTORDER CUTOFF
Standard Ground3–5 Business DaysFree on orders $75+2:00 PM PT
Expedited (2-Day)2 Business Days$14.99 flat12:00 PM PT
OvernightNext Business Day$29.99 flat10:00 AM PT
Local Pickup (Las Vegas)Same DayFree4:00 PM PT

Warehouse Selection: Orders are automatically fulfilled from the warehouse closest to your shipping address to minimize transit time. In-stock items ship within 1 business day of order placement. Oversized items (full exhaust systems, roll cages, roof racks) may require freight shipping — you will be contacted before shipment if freight rates apply.

LOCAL PICKUP — LAS VEGAS

Pick up your order same-day at our Las Vegas location. Place your order online and select "Local Pickup" at checkout. You'll receive a ready-for-pickup notification by text or email.

ShiftCartel / Born to DIY
201 S Las Vegas Blvd
Las Vegas, NV 89101
Mon–Fri 9:00 AM – 6:00 PM PT · Sat 10:00 AM – 4:00 PM PT
SAME-DAY AVAILABILITY

Orders placed before 4:00 PM PT are available for same-day pickup. Orders placed after 4:00 PM PT are available the next business day.

WHAT TO BRING

Your order confirmation email and a valid photo ID matching the name on the order.

RETURNS & EXCHANGES

We accept returns within 30 days of delivery for any unused, uninstalled item in original packaging. Installed parts are non-returnable unless covered by our Guaranteed Fitment promise.

01

Initiate Your Return

Email [email protected] with your order number and reason for return. We'll respond within 1 business day with a pre-paid return label.

02

Pack the Item

Return items in their original packaging whenever possible. Include all hardware, instructions, and accessories that came with the part.

03

Ship It Back

Drop the package at any UPS or FedEx location using the pre-paid label. Keep your tracking number for reference.

04

Receive Your Refund

Once we receive and inspect the item (1–2 business days), we'll issue a full refund to your original payment method within 3–5 business days.

ELIGIBLE FOR RETURN

  • Unused, uninstalled parts in original packaging
  • Wrong part shipped (our error)
  • Parts that don't fit the listed vehicle (fitment guarantee)
  • Defective items within 90 days

NOT ELIGIBLE FOR RETURN

  • Installed or used parts
  • Custom-cut or modified items
  • Electrical components (once installed)
  • Returns requested after 30 days

Questions about your order?

Email [email protected] or use our quote form for fitment-related inquiries.

CONTACT SUPPORT